I have retaken and passed a quiz over and over and it wont register.

If you've passed a quiz but the lesson or course is still showing as incomplete, don't worry—you may not need to retake the quiz again.

First, try these steps:

1. Refresh the page after completing the quiz.
2. Log out and back in to your account, then check your course progress again.
3. Clear your browser cache or try opening the course in a private/incognito window. This can resolve issues caused by an outdated or cached version of the page.
4. Make sure you received a passing score for the quiz. In some cases, a quiz may require additional grading before it can count toward your course progress.

Still showing as incomplete?

If you've passed the quiz multiple times and your progress still hasn't updated, please don't keep retaking it. Contact our support team at support@echelonfront.zendesk.com and let us know:

• The name of the course
• The name of the quiz
• Your quiz score
• Which lesson or topic is still showing as incomplete

We'll check your course progress and help get you unstuck.